Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your information when you use the Color Ball Num mobile application ("App" or "Service"). By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only information necessary to operate, improve, and secure the Service.

• Account Information: If you choose to sign in through Apple ID, Google, Facebook, or other supported services, we may receive your email address, display name, and profile picture for account creation and gameplay synchronization.
• Device & Technical Information: We may collect device model, operating system version, IP address, language settings, application version, time zone, screen resolution, network type, and advertising identifiers (IDFA) to improve compatibility, stability, and fraud prevention.
• Gameplay Information: Gameplay progress, completed levels, score records, in-game actions, session duration, and feature interactions may be collected to improve game balance and player experience.
• Analytics & Diagnostic Information: Crash reports, bug logs, and diagnostic information may be automatically collected to help identify technical problems and optimize performance.
• Advertising Information: Advertising partners may use limited device identifiers to provide personalized advertisements and measure ad effectiveness.

2. How We Use Information

• Provide and maintain gameplay functionality.
• Save and synchronize player progress.
• Improve app stability, balance, and performance.
• Provide customer support and technical assistance.
• Detect fraud, abuse, or unauthorized activities.
• Deliver advertisements and promotional content.
• Analyze gameplay trends and user engagement.
• Notify users about updates and policy changes.

3. Information Sharing

We do not sell personal information to third parties.

Information may only be shared in the following circumstances:

• With trusted service providers supporting analytics, advertising, cloud services, and app operations;
• When required by law, regulation, or legal process;
• To protect the rights, safety, and security of users or the Service;
• During mergers, acquisitions, or business transfers;
• In anonymized or aggregated forms that cannot identify users.

4. Data Security

• Encrypted data transmission using secure protocols;
• Restricted access to sensitive information;
• Routine monitoring and maintenance of security systems;
• Industry-standard protections against unauthorized access.

Although reasonable safeguards are implemented, no security system can guarantee complete protection.

5. Data Retention

• Account information is retained while accounts remain active.
• Gameplay data is retained to preserve user progress and records.
• Analytics and diagnostic information may be retained for optimization and security purposes.
• Information required by law may be retained where legally necessary.

6. Account & Data Deletion

You may request deletion of your account and associated information at any time.

• In-App: Settings > Privacy > Delete Account
• By Email: aafnxken@outlook.com

Please use the subject line: Color Ball Num Account Deletion Request

Verified deletion requests are generally processed within 14 business days.

7. Third-Party Services

The App may integrate third-party services including:

• Apple ID Login
• Google Sign-In
• Facebook Login
• Google AdMob
• Firebase Analytics
• Crashlytics

These third-party services maintain their own privacy policies and practices.

8. Children's Privacy

Color Ball Num is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect operational, legal, or technical updates. Material changes may be communicated through in-app notifications before taking effect.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Email: aafnxken@outlook.com